Pure Aromas

FAQ

Common questions

Are these authentic fragrances?

REPLACE THIS ANSWER before publishing.

How long does shipping take?

Orders are processed within 1-2 business days and arrive within 3-5 business days.

Do you offer free shipping?

Yes - buy 2 or more items and free delivery is applied automatically at checkout.

What if my order arrives damaged?

Contact us within 48 hours of delivery at purearomas555@gmail.com with a photo of the item, and we will arrange a replacement or refund.

Can I return or exchange a product?

Unopened, unused items can be exchanged within 7 days of delivery. Email purearomas555@gmail.com with your order number.

How do I track my order?

You will receive a tracking link by email as soon as your order ships.

Still need help? Contact us